Veloxpay is a money-transfer platform which allows you make instant and affordable money transfers at home and abroad. With Veloxpay you can send money from (USA, UK, Canada, and Europe (Benin, Togo, Ivory Coast, Vietnam and Senegal) to (Benin, Togo, Ivory Coast, Vietnam and Senegal)

Veloxpay is very secure. We take the security of your personal information seriously. We encrypt all personal data, so your info is always safe. We are Payment Card Industry Data Security Standard (PCI DSS) compliant.

‍Your information will never be compromised and we will never sell your data.

Veloxpay charges $1 if you are sending $10 or less. For transfers greater than $10 there are no fees. Our rates are on the send screen on our app.

You can send up to 3000 USD per day.

Yes. Contact admin@veloxpayapp.com

At this time Veloxpay only accept debit cards. We do not not accept Credit, Prepaid Cards, or Paypal.

As part of the regulations in the countries where we operate, we are required to verify the identity of every Veloxpay user.

You will receive an email notifying you when your funds are delivered.

Yes. Veloxpay supports Gmail and other email services.

If you signed in with Google, tap the 'Sign in with gmail' button when signing in and select the google account that you created your account with.

If you signed up with another email address, click 'Already have an account? Log in', then click on 'Forgot Password' to recover your password.

If you enter the wrong pin three times, the app will display the message 'You have exceeded your allowed number of attempts," and it will log you out. To reset your PIN log in again to create a new pin.

To add a new card visit the profile page and click '+Add New Payment Method' to add a new card.

To process, a refund email us at admin@veloxpayapp.com

1-7 business days.

If the funds have not been transferred to the recipient's account, you can call or email us to begin processing your refund. Once the transfer is delivered, no refund or cancellation is possible.

We regret to learn that you have decided to close your account. Before proceeding, please ensure that all outstanding balances are settled and any ongoing transactions are completed.

As a regulated financial institution, we must retain certain personal information for compliance purposes.

However, we will remove any unnecessary data and continue to safeguard your existing information securely.

To initiate the closure of your Veloxpay account, please complete the provided form.